8bit Terms of Use
When you create an account on 8bit, you agree to our terms of use. These terms set out how we operate our platform, what we expect from you as a user, and how we handle disputes. We designed these terms to be clear and fair — they protect both you and 8bit.
Our terms cover account creation, deposits and withdrawals, bonus conditions, game rules, and dispute resolution. They also explain your rights and responsibilities when you use 8bit. We encourage you to read them carefully before you sign up. If you have questions about any part of our terms, our support team can help clarify.
This page summarizes our key policies. For the complete legal text, please refer to the full terms document available in your account settings.
Account creation and eligibility
To use 8bit, you must be of legal age in your jurisdiction and not prohibited by local law from accessing our services. When you register, you provide your name, email, phone number, and date of birth. We use this information to verify your identity and comply with anti-money-laundering regulations.
We require that all information you provide to 8bit is accurate and complete. If you provide false information, we may suspend or close your account. You are responsible for keeping your password secure. If someone else accesses your account, you are liable for their actions unless you notify us immediately.
You may have only one account on 8bit. If we discover duplicate accounts, we close all but one and may forfeit any balance. We also reserve the right to refuse service to anyone, at any time, for any reason.
Our 8bit deposit and withdrawal policy
We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers from mobile banking, local payment, online payment, and e-wallet. Deposits are processed instantly or within a few minutes, depending on your payment provider. We do not charge a deposit fee; any cost comes from your bank or e-wallet.
- Minimum deposit
- We set a minimum deposit amount to keep transaction costs reasonable. This minimum may vary by payment method.
- Maximum deposit
- We may set a maximum deposit per transaction or per day to manage risk and comply with regulations.
- Withdrawal eligibility
- Before you can withdraw, your account must be verified and you must have sufficient balance. Withdrawals go to your original payment method or a verified bank account.
- Withdrawal processing
- We process verified withdrawal requests during business hours. Timing depends on your bank or payment provider, typically one business day.
We do not charge a withdrawal fee. However, your bank or payment provider may charge a fee for receiving the transfer. We are not responsible for delays caused by your bank or payment provider.
If you request a withdrawal and then change your mind, contact our support team immediately. Once a withdrawal is processed, we cannot reverse it. If funds are sent to the wrong account due to your error, we cannot recover them.
Bonus terms on 8bit
We may offer bonuses to new or existing players. Any bonus is subject to specific terms, which we display when you claim it. Bonuses typically come with a playthrough requirement — you must wager the bonus amount a certain number of times before you can withdraw it.
Bonuses are not cash; they are credits that you can use to play games. If you do not meet the playthrough requirement, the bonus expires and is forfeited. We reserve the right to cancel or modify bonus offers at any time. If we suspect you are abusing a bonus offer, we may close your account and forfeit any balance.
Game rules and settlement
Each game on 8bit has its own rules. For sports markets, we settle based on official results from the relevant league or governing body. For live-dealer games like blackjack and roulette, we settle based on the dealer's actions and the cards dealt. For slot games, we settle based on the random outcome generated by our system.
We display game rules and settlement procedures clearly in each game. If there is a dispute about how a game settled, we review the game record and make a final determination. Our decision is binding. If you believe we made an error, you can appeal through our support team, but we will not reverse a settlement unless we find a genuine technical fault.
We do not offer refunds for losses. Once a game settles, the outcome is final. We also do not offer "undo" or "replay" options. Every action you take on 8bit is recorded and cannot be reversed.
Your rights and our responsibilities
We undertake to keep your account secure and your personal data protected. We use encryption and industry-standard security practices to safeguard your information. We do not share your data with third parties except as required by law or to process your payments.
We are responsible for the accuracy of our odds and game outcomes. If we discover a technical error that affected your account, we will correct it. However, we are not responsible for errors caused by your internet connection, your device, or your payment provider.
We reserve the right to suspend or close your account if you violate our terms, engage in fraud, or use our platform in a way that harms other users. If we close your account, we will pay out any remaining balance to your verified payment method, subject to any outstanding disputes.
Dispute resolution and jurisdiction
If you have a dispute with 8bit, contact our support team first. We will investigate and respond within a reasonable timeframe. If you are not satisfied with our response, you can escalate your complaint through our formal dispute process.
Our services are available only where local law permits. You are responsible for verifying that access and use of 8bit comply with your own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.
These terms are governed by the laws of the jurisdiction where 8bit operates. Any legal action or proceeding related to your use of 8bit must be brought in the courts of that jurisdiction. By using 8bit, you consent to the exclusive jurisdiction of those courts.
Changes to our 8bit terms
We may update these terms from time to time. When we make material changes, we notify you through the app or email. Your continued use of 8bit after we post changes means you accept the new terms. If you do not agree with the changes, you can close your account.
Contact and support
If you have questions about our terms or your account, reach out to our support team through the 8bit app. We respond to inquiries during business hours. For urgent account security issues, message us directly and mark your inquiry as urgent.
Whether you are in Jakarta, Surabaya, Bandung, Medan, or anywhere else in a supported jurisdiction, our support team is available to help. We handle account verification, payment issues, game-rule questions, and dispute resolution. Our goal is to resolve your issue fairly and quickly.